Refund policy

Simple refunds, no hoops.

Effective 2026-07-27. This policy applies to all paid GeoSeen plans and services.

14-day full refund

New Watch or Fix subscriptions: full refund within 14 days of the first charge, no questions asked. Email hello@auditlab.site from your account email.

Cancel any time

Cancelling stops the next renewal immediately. Your plan stays active until the end of the paid period. No cancellation fees.

Hands-on work

Fixed-price engagements: work not yet started is refunded in full; partially delivered work is refunded pro rata against the agreed scope.

How refunds are processed

Refunds go back to the original payment method, normally within 5-10 business days depending on the payment provider. Free scans and free reports never involve payment, so nothing needs refunding there.

退款政策

退款很简单,不设门槛。

自 2026-07-27 起生效,适用于 GeoSeen 全部付费方案与服务。

14 天无理由全额退款

新开通的 Watch 或 Fix 订阅:首次扣款后 14 天内全额退款,不问原因。用账户邮箱发信到 hello@auditlab.site 即可。

随时取消

取消后立即停止下一次续费;已付周期内服务保持有效。没有任何取消费用。

动手服务

固定报价的服务合作:尚未开始的部分全额退款;已部分交付的按约定范围等比退款。

退款如何处理

退款原路返回支付方式,视支付渠道通常 5-10 个工作日到账。免费扫描与免费报告不涉及任何付款,无需退款。